We hope that you are more than happy with your handmade garment, but if for any reason you are not satisfied please contact us through returns@butterfliesneverdie.com.

Please think carefully before placing an order. We are a slow fashion company, we work with a small team, everything is handmade and we produce in small batches. Feel free to contact us by email if you’ve any questions before placing your order.

Make sure to contact our customer care by email within 48 hours after receiving your order and make sure that we have received the product within 7 days of the notification.

The garment(s) need to be in original condition with all tags intact. Items soiled with makeup, dirt, food, tanning products, etc, will not be accepted.

We will provide you the return form that you have to include with your return shipment.

Shipping costs and correct packaging of the garment(s) are for the responsibility of the customer.